News & Notices

Annual Dinner – Friday 30th June 2017

The Annual Dinner in 2017 is on 30th June and is being held at the Guildhall in London (, a larger venue to allow for more members and guests to attend.  Membership feedback was that the dinner was always sold out and although The Savoy was a great venue, more people than could be accommodated actually wanted to attend.

Please see the attached Annual Dinner notice for details of the venue, our speaker and the cost.  Also attached are the booking Terms and Conditions.

ARDL dinner 2017 TsCs

ARDL Annual Dinner Notice 2017



ARDL 2017 Membership now due


The annual membership year for the Association of Regulatory and Disciplinary Lawyers begins on 31st January 2017. Membership can be renewed via our website on the link here – – and following technical difficulties experienced by some when applying for membership over the last year, the website has been updated to make this process a much easier one.  ARDL membership gives free access to a wide range of seminars on important topic regulatory issues and to the quarterly ARDL Bulletin.  Membership also allows the purchase of tickets for the highlight of the ARDL year, the Annual Dinner.  Thank you to those that have joined this week.

Marion Simmons QC Essay Competition 2017

Entries are now open for the Marion Simmons QC Essay Competition.

The question is:

What effect would the UK’s exit from the European Union have on the law of regulation in the UK?

Essays must be submitted so as to be received by 5pm on Friday 28th April 2017

Please see the attached flyer for further details and the terms and conditions: ARDL 2017 Marion Simmons QC prize announcement

Royal Institution of Chartered Surveyors Legal Counsel position

Royal Institution of Chartered Surveyors

Regulatory Counsel                                                                           London or Coventry

£ Attractive

RICS is a self-regulatory professional body with significant global reach and influence. It promotes and enforces the highest professional qualifications and standards in the development and management of land, real estate, construction and infrastructure. Responsible under its Royal Charter for the regulation of 120,000 chartered surveyors across the globe, it is committed to the achievement of consistently high professional standards in order to provide confidence in all markets. It enforces standards of ethics and competence in the profession through a combination of best practice, monitoring, complaints handling and disciplinary proceedings.

Reporting to the Director Regulatory & Corporate Affairs, an exceptional individual is now required to shape and fulfil the new role of Regulatory Counsel. This is more than just an advisory role. As well as providing sound legal strategy advice, expertise and leadership on enforcement and regulatory governance matters to stakeholders throughout the global organisation, the appointee will also be required to initiate and lead on strategic projects, pro-actively identifying and responding to regulatory risk and developing legal policy areas in support of all regulatory activity.

This role calls for an experienced solicitor or barrister whose exceptional credentials and expertise has been gained in a regulatory body, the broader public sector or private practice. Regardless of background, you will be a credible strategist, influencer and trusted advisor with an exceptional grasp of regulatory law and policy and the intellect, confidence and communication skills to provide timely advice to a diverse stakeholder group as required.

A creative and lateral thinker with an international outlook, you will relish the opportunity to define solutions in response to complex challenges across a diverse geographical landscape and will enjoy providing influential and inspiring leadership to a range of teams and international legal partners to deliver best value from investment whilst providing exceptional support to the organisation.

To find out more and to apply, please visit

For a confidential   discussion, please call Duncan Ewart, Katrina Paget or Stephanie Wilson on 020 7426 3994.

Closing date: 5pm Wednesday 4 January 2017

Edinburgh Law Seminar: Blowing the whistle on professional regulation: discipline, policy and the challenge of relevance in 2016

Seminar date: Thursday 27 October at 18:00 – 20:00 – Edinburgh

For further details and to book please visit:



ARDL’s Summer Bulletin 2016

Please follow the link for ARDL’s Summer Bulletin 2016:

Summer Bulletin 2016

Annual Dinner – moving to new venue – save the date

The annual dinner is moving to a new venue to allow us to increase the numbers who can attend this hugely popular event.  The ARDL Annual Dinner 2017 will be held in the magnificent surroundings of London’s Guildhall –  The dinner will be held on Friday 30th June 2017.  Ticket booking information will be released shortly.  Please note that anyone wanting to reserve tickets for the event must be a fully paid up member of ARDL.  The committee has chosen the Guildhall as the venue for the next dinner in response to the membership survey feedback which told us that more people wanted to be able to attend the dinner but, at the same time, did not want to lose the atmosphere of the event.  The new venue allows us to increase the numbers attending by approximately 120. 


Solicitors Regulation Authority – tender for panel firm services

Solicitors Regulation Authority – tender for panel firm services

We regulate solicitors, law firms and their managers and employees in England and Wales, protecting consumers and supporting the rule of law and the administration of justice.

We currently have in place a panel of law firms providing us with legal services relating to disciplinary proceedings and a second panel providing litigation and legal advice services. In place of that arrangement we now wish to appoint one panel of firms capable of providing all of the following services:

  • Prosecution and other forms of advocacy before the Solicitors Disciplinary Tribunal (SDT)
  • Dealing with appeals against decisions of the SDT
  • Dealing with regulatory appeals before the SDT and the High Court
  • Dealing with court proceedings arising from interventions into law firms
  • Representation in recovery litigation, including by way of conditional fee arrangements where appropriate, such as:
    • Compensation Fund subrogation claims
    • Tracing actions / injunctions
  • Defending and pursuing other types of claims and applications on behalf of the SRA
  • Providing legal advice as may be required from time to time.

A sound disciplinary record is essential. Successful firms must be committed to promoting equality and diversity. You must be able to demonstrate your experience and expertise in professional regulatory work and your capability of providing the services to an excellent standard.

If you are interested in tendering, you will need to apply for a pre-qualification questionnaire (PQQ) by contacting by 4pm on Friday, 12 August 2016.

Responses to the PQQ must be submitted by 4pm on Wednesday, 31 August 2016.

For further information or if you would like any information in any alternative format, please contact

Legal Assessors – Nursing & Midwifery Council

The Nursing & Midwifery Council

Appointment of Legal Assessors

Minimum of 20 days per annum, £500 per day

Millions of people each year are cared for by the 692,000 nurses and midwives registered with the Nursing and Midwifery Council (NMC). As their regulator, the NMC exists to protect the public by maintaining the UK’s nursing and midwifery register, setting standards for education and practice, and taking action if a nurse or midwife’s fitness to practise is called into question.

The NMC wishes to increase its pool of Legal Assessors to advise its practice committees in considering allegations about the ongoing fitness to practise of individual nurses and midwives. Each practice committee panel is supported by an NMC approved legal assessor who advises the panel in accordance with the requirements set out in the Nursing and Midwifery Order 2001.

  • With ten years’ experience or more as a barrister, solicitor or advocate, applicants much be in good standing with their regulator and must hold a valid UK practising Experience of providing legal advice in a regulatory environment or tribunal setting would also be highly desirable. Collaborative yet able to exercise independence of judgement, individuals must also possess high levels of integrity, patience, resilience, confidence and professionalism in dealing with pressured, unpredictable and sensitive situations and, at times, differing points of view.

To find out more and to apply, please visit

Closing date: 12 noon Friday 19th August 2016

The NMC is committed to promoting equality and diversity and would welcome applications from women and individuals from a BAME background as these groups are currently under represented.  Appointments will be based on merit alone.


ARDL Spring Bulletin 2016

Please follow the link for ARDL’s Spring Bulletin 2016:

ARDL Spring Bulletin 2016

ARDL News Report

It has been a busy year so far for ARDL with our recent AGM, the new constitution, the recent ARDL Annual Dinner at the Savoy and our range of popular seminars. We keep our website updated with news and events – it can be visited on


The ARDL AGM was held in April and two new committee members were elected, both working in-house with regulatory bodies and bringing this important dimension to the committee and the work of ARDL. The new committee members are John Lucarotti of the Nursing and Midwifery Council, and Sadia Zouq of the General Optical Council.  Following the AGM, Catriona Watt was re-elected as Chair; Iain Miller was elected as Vice Chair; Julie Norris as Secretary and Nick Leale as Treasurer.  Sarah Ellson is our ex officio Membership Liaison officer and Kenneth Hamer is our ex officio ARDL Bulletin editor (working with Nicole Curtis on the quarterly bulletin).  Joanne Harrison leads the Junior ARDL programme and Vikram Sachdeva QC chairs the Education & Seminars Sub-committee. Full details of the committee are on the ARDL website.

Annual Dinner

The annual dinner at The Savoy took place on Friday 20th May with almost 400 ARDL members and guests enjoying a great evening of networking and socialising.  The guest speaker was Clive Coleman, Radio 4’s Legal Affairs Correspondent.  We are looking at ways to extend the event to allow more of our members to be able to attend.  More on that will follow in the coming few months.

Marion Simmons Essay prize winner

This year’s essay on the topic of “What determines – and what should determine – whether an occupation is regulated by fitness to practise procedures’ was won by Claire Elliot.  We were able to present Claire with her prize, a cheque for £2,000, at the annual dinner. Congratulations to Claire. Well done also to Holly Bontoft and Jeremy Balang, who were second and third respectively.

Seminar programme 2016

The next in the series of ARDL seminars takes place in London on 16th June.  The subject is ‘Public Inquiries & Inquests’.  Our speakers are Christina Lambert QC and Jenni Richards QC and the seminar is chaired by Vikram Sachdeva QC.  Please visit our website to sign up or respond to the event invitation sent to all ARDL members.

The very successful ‘Test for Dishonesty in Regulatory Proceedings’ seminar which took place in London on 10 March 2016 was delivered by Paul Ozin QC and chaired by the Hon. Mr Justice Mostyn. Thank you to Herbert Smith Freehills LLP who provided the venue.  This seminar is being held in Manchester on 28th June at Deans Court Chambers when Paul will be joined by Richard Coleman QC.  Please see the website for further details.

Our most recent seminar was held on 19 April 2016 when Joanna Glynn QC spoke on the subject of recent and prospective changes in the regulation of health professionals. Kieran Coonan QC was in the Chair. Thank you to Nabarro LLP for providing the venue.

The 2016 programme will continue with seminars in London on the regulation of both financial and legal services and an event in Edinburgh on the standard of proof. We look forward to welcoming ARDL members to these events. Please check the ARDL website for further details of speakers, dates and locations.


Catriona Watt, Chair

Notice of ARDL Annual General Meeting 2016

Please note that ARDL’s AGM will be held on 21 April 2016 at 6.30pm. Any fully paid up ARDL member may attend the AGM. Please see below for venue and nominations for election to the committee.


The venue will be the offices of Weightmans who are offering a choice of three locations to attend the AGM.

  1. London – 6 New Street Square, New Fetter Lane, London, EC4A 3BF
  2. Manchester (by video link to London) – 3 Piccadilly Place, Manchester, M1 3BN (please note this is an updated venue address from the original AGM notice)
  3. Glasgow (by video link to London) – 144 West George Street, Glasgow G2 2HG

AGM Business

The meeting will include consideration of the Association’s Annual Report and audited accounts and the election of committee members.

Committee elections – Nominations

The following have been duly nominated to stand for election to the committee. For full information and biographies, please visit the ARDL website. There are six places available for election. The vote will take place at the AGM. Only those in attendance may vote.

  1. Rachel Cooper, Nabarros
  2. Nicole Curtis, Pennington Manches
  3. Hannah Eales; Kingsley Napley
  4. Sadaf Hussain; Financial Conduct Authority
  5. John Lucarotti; Nursing and Midwifery Council
  6. Julie Norris, Kingsley Napley
  7. Catriona Watt, Anderson Strathern
  8. Sadia Zouq; General Optical Council

There will be a drinks reception afterwards for those attending the meeting. If you wish to attend the meeting, at any of the venues, would you kindly inform us on in order that we can monitor numbers.

Seminar programme 2016

ARDL is pleased to announced a full programme of seminars for 2016 with seminars across a range of topics and held in London, Manchester and Edinburgh. Flyers with full details and information on how to register for each seminar will be sent out in advance. To see the full list of seminars, please click here.


ARDL’s new Constitution

We have a new Constitution.  At the Extraordinary General Meeting held on 28th January 2016 the members in attendance all voted in favour of adopting the new Constitution.  In order to read the read the new Constitution, please click here.  The Constitution allows the Committee to appoint a Vice-Chair, to convene various sub-committees, as may be required from time to time, and to have one place on the Committee reserved for an in-house member.  A full report on the developments which follow from the Constitution will be prepared in advance of the Association’s AGM in April.

ARDL 2015/2016 Bulletin

Please find the ARDL Winter 2015/2016 Bulletin here: ARDL Bulletin

Membership survey Report 2015

Membership survey

Thank you to everyone who took part in the membership survey. For information on the results of the recent membership survey, please click on the following link: ARDL Survey Report 2015

Junior ARDL Seminar Report

Junior ARDL Seminar Report 

 IMG_1062 IMG_1060

The Association of Regulatory and Disciplinary Lawyers (‘ARDL’) was proud to host its inaugural Junior ARDL event on 3 November 2015. The sell-out seminar entitled ‘Tips for Tribunal Advocacy’ was hosted by 23 Essex Street Chambers  and boasted a panel of experienced speakers in the field of professional regulation. Martin Forde QC enlightened delegates with tips in relation to handling experts, the admissibility of evidence, panel members and legal assessors. Geoffrey Williams QC, who qualified initially as a solicitor and became Silk in 2003 focused his talk on tips on prosecuting for regulatory bodies, including in particular the need for thorough preparation.  In contrast, Gregory Treverton-Jones QC’s tips were given from a defence perspective which included the need to gain and retain the credibility of a registrant witness. Simon Tinkler, a solicitor and SDT panel member, gave a helpful insight as to some ‘do’s and don’t’s’ from a panel member’s perspective. Simon highlighted the importance of knowing the relevant rules and being punctual as well as respectful and fair. The seminar was chaired by Vikram Sachdeva QC who also provided a number of helpful advocacy tips, including an advocates approach, document management and the importance of exercising common sense!


The feedback from the seminar was very good and suggestions will be followed up.  There will be regular Junior ARDL events throughout the year.

Marion Simmons QC Essay Prize 2015/2016

Entries are now open for the Marion Simmons QC Essay Competition.

The question is:

What determines – and what should determine – whether an occupation should be regulated by fitness to practise procedures?


Essays must be submitted so as to be received by 5pm on Thursday 31st March 2016

Please see the attached flyer for further details and the terms and conditions: ARDL Marion Simmons QC Essay Prize 2015_2016

New ARDL Chair and Committee members elected

New ARDL Chair and Committee members elected

Catriona Watt has been elected to replace Timothy Dutton QC as the new Chair of the Association of Regulatory and Disciplinary Lawyers.  Catriona is a partner in Scottish law firm Anderson Strathern. She has been a member of ARDL since 2005 and a member of the Committee since 2012.  She most recently served on ARDL’s Education Sub-committee.  During her time as Chair, Catriona intends to oversee a consultation with the membership, a review of ARDL’s constitution, an expansion of the seminar programme and a review of the annual dinner to find ways to allow a great number of the members to attend. There are also plans for a Junior ARDL (<10 years qualified) to be developed.  An electronic survey of the membership will be sent out and the results used to plan the activities of ARDL over the next year.

More news on all of these items will follow in regular updates to the membership by email and via the website.  Catriona said: “I am looking forward to our engagement with the membership and to taking ARDL onto its next stage of development, building on Tim  Dutton’s legacy of inclusion, diversity and education.”

There are several new Committee members as the result of election and co-option. The details of all of the Committee members can be found on the ARDL website committee page here [insert link to that page].  New Committee members are Chris Morris, partner at Hempsons, Alison Foster QC and Paul Ozin QC.  The Committee said farewell to Salim Hafijee of the Nursing and Midwifery Council and Kate Gallafent QC and thanked them for their valuable contributions during their time as Committee members.

Timothy Dutton QC stood down as Chair and a Committee member.  Tribute to his work was paid by Lord Justice Moses at the ARDL annual dinner at the Savoy and also by the Committee at a retiral dinner held in Tim’s honour.  A report of the retiral dinner and a photograph can be seen on the website here: Retiral dinner report.


The ARDL Committee marks the retiral of former Chair Tim Dutton QC with a farewell dinner

The ARDL Committee marks the retiral of former Chair Tim Dutton QC with a farewell dinner


Left to Right: Catriona Watt, newly elected Chair of ARDL; Timothy Dutton QC, retiring Chair of ARDL with his wife, Sappho Dias; and Kenneth Hamer, ex officio Committee member and Editor of  the  ARDL Quarterly Bulletin

ARDL committee members past and present turned out in their best bib and tucker recently to say a fond farewell to retiring ARDL Chair Timothy Dutton QC, at a dinner held in his honour at the Carlton Club, London.  The dinner was arranged by another long-standing ARDL Committee member, Kenneth Hamer, and Kenneth led the tributes to Tim with a wonderfully witty and entertaining speech which noted the major achievements of Tim’s tenure.

Tim led ARDL from 2009 and had been among its founding members.  At Fountain Court Chambers his work encompassed the most complex commercial cases and included, among much else, a substantial professional regulation practice which crossed the disciplines of financial, legal and health care. Tim had also served as Head of his chambers where he had championed some key developments and he had also been Chair of the Bar Council.    As one of the most sought after QCs in his area and with all of this management experience, Tim brought a huge breadth and depth to the role of Chair of ARDL.

Tim’s leadership saw ARDL make detailed submissions to the Law Commission on Healthcare Regulation, to the Department of Business, Innovation and Skills on ADR for consumers and to the AADB on its Indicative Sanctions Guidance.  He was also instrumental in the submissions made to the Queen’s Counsel Appointments on the inclusion of advocacy experience of barristers in the non-court settings of disciplinary tribunals in their applications for appointment to QC in England and Wales.


As well as this, Tim took the role of the fostering of education among the ARDL membership in this specialist field of the law very seriously and oversaw an expansion of the seminar programme, which now builds year on year.  As was only natural for someone committed to equality and diversity in the legal profession, Tim ensured that the seminar programme went beyond the metropolis of London and reached Manchester, Birmingham and Scotland.  Tim contributed personally to the seminar programme, delivering a masterful exposition of the law on confidentiality, one of our most popular seminars and one which was reproduced in the ARDL Quarterly Bulletin, so that it could be shared with a wider audience.


The present Committee and the ARDL membership will miss Tim’s leadership and wish him and his family well for the future. As Kenneth said at the end of his speech: “We, your Committee, are honoured that you, Sappho and your daughter Pia have joined us tonight for this retiral dinner. We thank you for your chairmanship, your leadership and the inspiration you have given to this Association. We salute you and thank you.”

ADR Directive – delay to coming into force date for business information requirements

The Government has issued an update on implementation of the ADR Directive, the deadline for which is 9 July 2015.  The final regulations are now published at  The business information obligation has been postponed and will now come into force on 1 October 2015.  These provisions oblige all businesses which cannot resolve the complaint with the consumer and who have exhausted their own internal, complaints-handling process, to give the consumer details of a certified ADR provider and indicate whether or not they intend to use them to try and settle the dispute.


The Government sees several benefits in delaying the business information requirements until 01 October:


  • Bringing them into force on 1 October will align with the common commencement date which is also the same day that comprehensive changes to consumer law are being introduced by the Consumer Rights Act:  This will make it clearer for consumers and traders as all the main changes to consumer law will all come into force on the same day.
  • Competent authorities will have more time to certify ADR providers: Whilst on track to certify most ADR providers seeking certification by 9th July, there may be some who are not certified on time so the delay will mean certified ADR providers will not have a competitive advantage over those still waiting.
  • There will be more time for business to familiarise themselves with their obligations.

Comprehensive guidance on the regulations will be available for both business and consumers and will be published shortly on the Chartered Trading Standards Institute and Consumers Direct websites respectively.

Update: ADR Directive – first set of implementing regulations laid before Parliament

On 17 March 2015 the ADR Implementation Team at the Department for Business, Innovation and Skills laid before Parliament their first set of regulations implementing the ADR Directive. The regulations designate the Competent Authorities, clarify the process for approval of ADR providers and set out the information obligations on traders. The second set of implementing regulations will be laid later in the year.


The Department has announced that it will no longer be tendering for a residual ADR scheme. It has indicated that since the publication of the Government’s response to the consultation, the market has responded to increased demand for ADR with experienced providers coming forward to fill gaps in the marketplace. It has stated that the emergence of ADR in areas not previously covered means that the Government no longer needs to procure for this service. It will continue to monitor the market closely to ensure comprehensive availability of ADR for all sectors where traders sell to consumers.

ARDL Winter 2015 Bulletin

Please find the ARDL Winter 2015 Bulletin here:ARDL Winter Bulletin 2015

QC Applications open 2015


Recommendations for appointment as Queen’s Counsel are made by a Selection Panel which is independent of the Government and the professional bodies. The Panel invites applications from advocates with rights of audience in England and Wales who believe they meet the competency requirements to a standard of excellence. Solicitors who hold rights of audience in the higher courts and employed barristers are eligible, as well as barristers in independent practice.

All applications will be considered against a defined set of competencies related to:

  • Understanding and using the law
  • Written and oral advocacy
  • Working with others
  • Diversity
  • Integrity

All applications must be on the required form and accompanied by a fee of £2,160.00 (£1,800 + VAT). For an application form and further information please visit

For all other enquiries please call the Queen’s Counsel Appointments Secretariat on 020 7831 0020 or email The competition will open on Wednesday 18 February and applications must be received by no later than 5pm on Wednesday 1 April 2015.

The Queen’s Counsel Selection Panel is committed to equality of opportunity in the appointments process for Queen’s Counsel. Applicants who meet the standard of excellence required of Queen’s Counsel will be recommended for appointment on merit, regardless of any personal or legally protected characteristic or any other extraneous factors.

ACP legal panel appointments: help us uphold our high standards for child psychotherapy

ACP legal panel appointments: help us uphold our high standards for child psychotherapy

The Association for Child Psychotherapists (ACP) is the sole UK body recognised in statute and accredited by the Professional Standards Authority to set and maintain ethical and conduct standards for psychotherapists specialising in the treatment of children. To help it do so, the ACP operates a Disciplinary Procedure with investigation and hearing stages. In September 2014, the Procedure was overhauled and now includes provision for a legal panel from which specialist lawyers can be drawn to sit on Disciplinary Committees dealing with particularly complex and demanding cases. Legal panel members will sit with Ethics Committee members who will either be qualified child psychotherapists or lay members.

The ACP now wishes to recruit suitable lawyers for this panel. Applicants should be practising solicitors or barristers of three years or more call/PQE or equivalent with relevant professional disciplinary experience. Applications should be made by way of CV and covering letter submitted to the ACP’s solicitor, John Halford, Bindmans LLP, 236 Gray’s Inn Road, London, WC1X 8HD by 20 March 2015. Shortlisted candidates will be interviewed in April 2015.

Once appointed to the panel and when assigned a case, members will receive an attendance fee at £353.00 per day (or £176.50 per half day), payable gross. The same rate also applies to training days. For each full Disciplinary Committee sitting day, members can usually expect to receive £1059 which includes the daily attendance fee and payment for 2 days asssociated preparatory work. Members will also be eligible to claim reasonable expenses at rates set by the ACP for travel and subsistence costs necessarily incurred on ACP business. Panel members are likely to be called upon for no more than three Disciplinary Committee hearings each year. Most hearings take place in London. Further information about the ACP and its work can be found at

ARDL AGM 2015 Notice

Notice of ARDL Annual General Meeting 2015

Please note that ARDL’s AGM will be held on 16 April 2015 at 6.30pm. ARDL Members may attend the AGM.


The venue will be the offices of Kingsley Napley, Knights Quarter, 14 St John’s Lane, London, EC1M 4AJ.


AGM Business

The meeting will include consideration of the Association’s Annual Report and audited accounts.

Notice of any Resolution to be proposed at the AGM must be submitted to the Secretary in writing at least 14 days before the meeting date and will be circulated to all members 7 days in advance of the meeting. 


Committee elections

An election for a number of places on ARDL’s Committee will be held.  There are 2 elected positions available. ARDL Members present at the meeting are entitled to vote in the election.  Please note there is no postal voting. 

A member seeking election to the ARDL Committee requires a nomination from an ARDL member.  Nominations must be made in writing and sent to the ARDL Administrators at least two weeks before the date of the AGM, namely by 2 April 2015.  E-mail nominations will be accepted.

Candidates are also requested to submit by 9 April 2015 a written profile about themselves of not more than 100 words, setting out the experience and skills they would be able to bring to the committee.  The profiles of candidates will be circulated to those present at the AGM. Profiles should be sent to the ARDL Administrators.

There will be a drinks reception afterwards for those attending the meeting. 

If you wish to attend the meeting, would you kindly inform us on in order that we can monitor numbers.


Kingsley Napley Recruitment of Professional Support Lawyer

Kingsley Napley Recruitment of Professional Support Lawyer

Kingsley Napley are seeking to recruit a Professional Support Lawyer to join our Regulatory and Professional Discipline practice area on a part-time basis.

To Apply

For further information on this vacancy and a detailed job description please visit our website at:

To apply please complete the online application form.


Closing date: 4th February 2015

Publication of the Government response to the ADR Directive Consultation

On 18 November 2014, the Government published the Government response to the consultation on the implementation of the Alternative Dispute Resolution (ADR) Directive.

As you will already be aware, ADR can offer a cheaper and quicker alternative to the courts, for disputes where a consumer is not able to resolve their complaint directly with the business from whom they made their purchase. ADR already operates in the UK, but currently not across all sectors. Under the Directive, the UK Government are obligated to provide ADR through a certified body, for any dispute concerning contractual obligations between a consumer and a business.

To achieve this, Government announced the following changes today.

We intend to leave the existing landscape as this already operates well, and will introduce a residual ADR scheme to plug the gaps in the existing landscape where coverage is limited. This will be achieved through the appointment of an external supplier through a competitive procurement process to provide a residual ADR scheme, which will be targeted at those sectors which generate a significant number of complaints.

Further changes being implemented as part of this Directive will be to:

Create and fund a consumer complaints “helpdesk” to be provided by Citizens Advice alongside their existing consumer service, where consumers can go for assistance and advice when attempting to resolve a dispute with a trader;

Establish the Trading Standards Institute (TSI) as the “generic” competent authority who will vet, certify and monitor ADR providers in non-regulated sectors, ensuring providers comply with the requirements of the Directive;

Legislate to allow regulators to act as competent authorities in their sectors building on their existing relationships with statutory ADR providers;

As part of a longer term work plan, work with colleagues across Whitehall and with external stakeholders, to gather evidence on the costs and benefits of broader simplification of the UK landscape.

Finally, for online cross-border disputes, the Online Dispute Resolution (ODR) Regulation obliges the Commission to establish an online platform to facilitate communication between parties and a certified ADR provider. The UK will be designating an ODR contact point to assist with disputes submitted via this platform.

The full response document can be viewed here

ARDL Press Release


The Committee is pleased to announce that from 30 October 2014, seminars and lectures run by ARDL will be free of charge to ARDL members. The Committee recently took the decision that it would not charge ARDL members to attend educational events that is runs and that it would review this decision in 12 months.

ARDL Autumn Bulletin 2014

Please find the ARDL Autumn 2014 Bulletin here:ARDL bulletin autumn 2014