RICS – Lead Investigator

CountryUnited Kingdom
Office LocationBirmingham (Hybrid)
About UsFlexible/Agile Working: This role can be performed with a hybrid working arrangement which balances working from home and your contracted office. It is expected that regular attendance in the office will be required in line with team needs.

“Drive impact and innovation in the built environment with RICS, where your expertise matters”

Join us, a global leader in shaping the built and natural environments. With 134,000 members worldwide and offices in key financial markets, we set the highest standards in land, real estate, construction, and infrastructure. Through innovation and trusted data, we drive positive change for present and future generations.

Role Purpose and Key ResponsibilitiesThis job is a key RICS position with responsibility for ensuring that RICS meets its obligations to deliver effective self-regulation. We are seeking Investigators who are resilient with significant experience of critically analysing complex regulatory and disciplinary investigations and making evidence-based recommendations on the outcome of a case. You will:

• Lead and be accountable for the most complex cases, progressing each case in line with challenging KPIs and other high-quality performance measures
• Use appropriate risk-based strategies to investigate reports of misconduct and service standards
• Collate and critically analyse information on reported conduct issues in a timely manner to identify risks and decide what action, if any, should be taken using sound judgement
• Creating first class written documentation, setting the standard for less experienced investigators
• Conduct thorough and robust investigations on the most serious and complex cases

About You• Strong investigation experience from a comparable regulator or experience working in private practice, with extensive experience investigating compliance and regulatory matters
• Experience working on complex and multi-layered investigations, making robust and well
informed decisions under pressure
• Strong understanding of, and commitment to, the principles of good regulation and the ability to apply these effectively in a non-statutory, cross-border environment
• Strong experience in drafting documents to a high-quality standard
• Demonstrable experience of liaising with members of the public within investigations and in
response to complaints
• Experience of developing people or teams in a casework or investigation environment
Rewards and Benefits• Comprehensive healthcare coverage including private medical insurance.
• Income protection and life assurance for financial security.
• Aviva Group Personal Pension with employer matching up to 9%.
• Annual leave of 25 days plus bank holidays for a healthy work-life balance.
• Generous time off policies including maternity, paternity, moving house leave, marriage/civil partnership leave, volunteering, and wellbeing days.

Equal Opportunity Employer – RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please speak to us if we can support you with any adjustments to our recruitment process. Candidates will need to have the correct right to work in the country the role resides in.

For more information and to apply please visit https://ricspeople.my.salesforce-sites.com/hr/fRecruit__ApplyJob?vacancyNo=VN4892

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